Privacy statement

Thank you for visiting our website www.pikon.com and for your interest in our company. The protection of your personal data is important to us. Personal data is information about personal or factual circumstances of an identified or identifiable natural person. This includes e.g. name, address, telephone number and date of birth, but also all other data that can be related to an identifiable person.

Since personal data enjoy special legal protection, they are only collected by us insofar as this is necessary for the provision of our website and the provision of our service. Below we describe which personal information we collect during your visit to our website and how we use it.

Our data protection practice is in accordance with the legal regulations, in particular those of the general data protection regulation of the EU (GDPR). We will only collect, process and store your personal data insofar as this is necessary for the functional provision of this website and our content and services, as well as for the processing of enquiries and, where applicable, for processing of orders/contracts, but only insofar as there is a justified interest in this regard within the meaning of Art. 6 Para. 1 p.1 lit. f GDPR or any other provision of permission. Only if you have given your prior consent separately will your data be used for further purposes specific to the consent, such as sending promotional information by newsletter.

(1) Responsible body within the meaning of Art. 4 No. 7 GDPR

Responsible body in the sense of the GDPR and other national data protection laws of the member states as well as other data protection regulations:

PIKON Benelux NV
Onderwijslaan 93
B-3600 Genk

Email: info@pikon.LÖSCHEN.com
Telephone: +32 (0)89 72 29 10

(2) Name and address of the data protection officer

PIKON Benelux NV
Onderwijslaan 93
B-3600 Genk

Email: info@pikon.LÖSCHEN.com
Telephone: +32 (0)89 72 29 10

(3) Provision of the website and creation of log files

Each time you access our website, our system automatically collects data and information from the system of the accessing computer. The following data will be collected:

Scope of data processing

(1) Information about the browser type and the version used
(2) The operating system of the retrieval device
(3) The IP address of the retrieval device
(4) Date and time of access
(5) Websites and resources (images, files, other page content) accessed on our website
(6) Websites from which the user’s system accessed our website (referrer tracking)

This data is stored in the log files of our system. These data are not stored together with the personal data of a specific user, so that individual site visitors are not identified.

  • Legal basis for processing of personal data
    Art. 6 para. 1 lit. f GDPR (justified interest). It is our legitimate interest to ensure that the purpose described below is achieved.
  • Purpose of data processing
    Logging is used to maintain the compatibility of our website for as many visitors as possible and to combat abuse and troubleshooting. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. The data is also used to optimise the website and generally ensure the security of our information technology systems.
  • Duration of storage
    The aforementioned technical data will be deleted as soon as they are no longer required in order to ensure the compatibility of the website for all visitors, but in any case, no later than 3 months after our website has been called up.
  • Possibility of appeal and removal
    The possibilities for appeal and removal are based on the general regulations on the right of appeal under data protection law and the claim for removal described below in this data protection declaration.

(4) Change of the data protection declaration

We reserve the right to change the data protection declaration in order to adapt it to changed legal situations or in the event of changes to the service or data processing. However, this only applies with regard to declarations on data processing. If user consents are required or components of the data protection declaration contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users. Users are requested to inform themselves regularly about the content of the data protection declaration.

(5) Special function of the website

Our website offers various functions, the use of which involves the collection, processing and storage of personal data by us. Below we explain what happens to these data:

Form for subscribing to the newsletter:

  • Please refer to the separate “Newsletter” item for more details information on the newsletter tool we use (Mailchimp).
  • Scope of processing of personal data
    The data you entered when you subscribed to the newsletter.
  • Legal basis for processing of personal data
    Art. 6 para. 1 lit. a GDPR (consent by clear confirmatory act or conduct)
  • Purpose of data processing
    We use the data recorded in our newsletter subscription form exclusively for the purpose of mailing our newsletter in which we inform you about all our services and news. Following subscription, we send you a confirmation mail containing a link that you need to click on to complete the subscription to our newsletter (double opt-in).
  • Duration of storage
    You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link included in every newsletter. We will delete your data immediately after you unsubscribe. We will also delete your data immediately if you do not complete the subscription. We reserve the right to delete data without giving reasons and without providing prior or subsequent information.
  • Possibility of appeal and removal
    The possibilities for appeal and removal are based on the general regulations on the right of appeal under data protection law and the claim for removal described below in this data protection declaration.

Call-back service:

  • Scope of processing of personal data
    The data you enter in our call-back form.
  • Legal basis for processing of personal data
    Art. 6 para. 1 lit. a GDPR (consent by clear confirmatory act or conduct)
  • Purpose of data processing
    Provision and execution of the recall service, fulfilment of the recall request.
  • Duration of storage
    The data will be deleted as soon as they are no longer required for processing your call-back request.
  • Possibility of appeal and removal
    The possibilities for appeal and removal are based on the general regulations on the right of appeal under data protection law and the claim for removal described below in this data protection declaration.

Contact form(s):

  • Scope of processing of personal data
    The data you enter in our contact forms.
  • Legal basis for processing of personal data
    Art. 6 para. 1 lit. a GDPR (consent by clear confirmatory act or conduct)
  • Purpose of data processing
    The data collected when using our contact form(s) will only be used for processing the specific contact request(s) received through the contact form(s).
  • Duration of storage
    After processing your request, the collected data will be deleted immediately as long as there are no legal retention periods.
  • Possibility of appeal and removal
    The possibilities for appeal and removal are based on the general regulations on the right of appeal under data protection law and the claim for removal described below in this data protection declaration.

Application form:

  • Scope of processing of personal data
    The data you entered in the form fields and uploaded if necessary.
  • Legal basis for processing of personal data
    Art. 6 para. 1 lit. b GDPR (implementation of (pre-)contractual measures)
  • Purpose of data processing
    Processing of your application
  • Duration of storage
    The data will be deleted as soon as the application has been processed and there is no justified interest in storing the application data. Your application documents will therefore be deleted after six months at the latest if no employment relationship has been established.
  • Possibility of appeal and removal
    The possibilities for appeal and removal are based on the general regulations on the right of appeal under data protection law and the claim for removal described below in this data protection declaration.

Download form:

  • Scope of processing of personal data
    The data you entered in the form fields.
  • Legal basis for processing of personal data
    Art. 6 para. 1 lit. b GDPR (implementation of (pre)contractual measures)
  • Purpose of data processing
    The purpose of data processing is to process your order and thus enable us to fulfil the contract.
  • Duration of storage
    The data will be deleted as soon as they are no longer required for processing the order and there are no longer any legal storage obligations. This will normally be after ten years.
  • Possibility of appeal and removal
    The possibilities for appeal and removal are based on the general regulations on the right of appeal under data protection law and the claim for removal described below in this data protection declaration.

(6) Statistical evaluation of visits to this website – Webtracker

We collect, process and store the following data when you access this website or individual files on the website: IP address, website from which the file was retrieved, name of the file, date and time of the retrieval, transferred data volume and notification of the success of the retrieval (so-called web log). We use this access data exclusively in non-personalised form for the continuous improvement of our website offer and for statistical purposes.
We also use the following web trackers to evaluate visits to this website:

Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing

On our website, we use the services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing Audience). Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing uses cookies which are stored on your computer and which enable an analysis of the use of our website and your surfing behaviour (so-called tracking). We carry out this analysis on the basis of the tracking services of Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing in order to constantly optimise our website offer and make it more available. When using our website, data such as your IP address and your user activities are transferred to servers of Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing and processed and stored outside the European Union, e.g. in the USA. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR. Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing has certified itself within the framework of the EU-US-Privacy-Shield-Agreement (cf. https://www.privacyshield.gov/list). The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of transferred data can be found in the privacy policy of Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing: https://policies.google.com/privacy. You can prevent the collection and forwarding of personal data (in particular your IP address) as well as the processing of this data by deactivating the execution of script code in your browser, installing a script blocker in your browser (you can find this e.g. at www.noscript.net or www.ghostery.com) or activating the “Do Not Track” setting of your browser.

Google-Analytics

  • Scope of processing of personal data
    On our website we use the web tracking service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to Google Analytics). Google Analytics uses cookies within the framework of web tracking, which are stored on your computer and which enable an analysis of the use of our website and your surfing behaviour (so-called tracking). We carry out this analysis on the basis of the tracking services of Google-Analytics in order to constantly optimise our website offer and make it more available. When you use our website, data such as your IP address and your user activities will be transmitted to servers operated by Google Ireland Limited and processed and stored outside the European Union, e.g. in the USA.The EU Commission has determined that an adequate level of data protection can exist in the USA if the data processing company has submitted to the US-EU Privacy Shield Agreement and the data export to the USA has been made permissible in this way. By activating IP anonymisation within the Google Analytics tracking code of this website, your IP address will be anonymised by Google Analytics before transmission. This website uses a Google Analytics tracking code, which has been extended by the operator gat anonymiseIp(); to allow only an anonymised collection of IP addresses (so-called IP masking).
  • Legal basis for processing of personal data
    Art. 6 para. 1 lit. a GDPR (consent), either within the framework of registration with Google (opening of a Google account and acceptance of the data protection information implemented there) or, if you have not registered with Google, by explicit consent when opening our site.
  • Purpose of data processing
    Google will use this information on our behalf to evaluate your visit to this website, compile reports on website activity and provide us with other services relating to website activity and website usage. The IP address provided by your browser as part of Google Analytics will not be merged with any other data held by Google Ireland Limited.
  • Duration of storage
    Google will store the data relevant for the provision of web tracking as long as it is necessary to fulfil the booked web service. Data is collected and stored anonymously. If there is a personal reference, the data will be deleted immediately, unless they are subject to legal storage obligations. In any case the deletion takes place after expiration of the storage obligation.
  • Possibility of appeal and removal
    You can prevent the collection and forwarding of personal data (in particular your IP address) as well as the processing of this data by deactivating the execution of script code in your browser, installing a script blocker in your browser (you can find this e.g. at www.noscript.net or www.ghostery.com) or by activating the “Do Not Track” setting of your browser. You can also prevent the collection of data generated by the Google cookie and relating to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=en). Google’s security and privacy policy can be found at https://policies.google.com/privacy.

Google Tag Manager

  • Scope of processing of personal data
    On our website, we use the services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as Google Tag Manager). Google Tag Manager offers a technical platform to execute and control other web services and web tracking programmes using so-called “tags”. Google Tag Manager stores cookies on your computer in this context and analyses your surfing behaviour (so-called “tracking”) if web tracking tools are executed using Google Tag Manager. The data sent by individual tags embedded in Google Tag Manager is merged, stored, and processed by Google Tag Manager under a single use interface. All embedded “tags” will be listed separately in this data protection declaration. For more information about the privacy practices of the tools included in Google Tag Manager, please see the appropriate section of this data protection declaration. When you use our website with Google Tag Manager tags enabled, data such as your IP address and user activity will be transmitted to servers of Google Ireland Limited and processed and stored outside the European Union, e.g. in the USA. The EU Commission has determined that an adequate level of data protection can exist in the USA if the data processing company has submitted to the US-EU Privacy Shield Agreement and the data export to the USA has been made permissible in this way. This is the case with Google Ireland Limited. Regarding the web services integrated through Google Tag Manager, the regulations in the respective section of this data protection declaration apply. The tracking tools used in Google Tag Manager ensure that the IP address of Google Tag Manager is anonymised before transmission through IP anonymisation of the source code. Google Tag Manager only allows the anonymous collection of IP addresses (so-called IP masking).
  • Legal basis for processing of personal data
    Art. 6 para. 1 lit. a GDPR (consent), either within the framework of registration with Google (opening of a Google account and acceptance of the data protection information implemented there) or, if you have not registered with Google, by explicit consent when opening our site.
  • Purpose of data processing
    On our behalf, Google will use this information to evaluate your visit to this website, compile reports on website activity and provide us with other services relating to website activity and internet usage. The IP address provided by your browser as part of Google Analytics will not be merged with any other data held by Google Ireland Limited.
  • Duration of storage
    Google will store the data relevant for the provision of web tracking as long as it is necessary to fulfil the booked web service. Data is collected and stored anonymously. If there is a personal reference, the data will be deleted immediately, unless they are subject to legal storage obligations. In any case the deletion takes place after expiration of the storage obligation.
  • Possibility of appeal and removal
    You can prevent the collection and forwarding of personal data to Google (in particular your IP address) as well as the processing of this data by deactivating the execution of script code in your browser, installing a script blocker in your browser (you can find this e.g. at www.noscript.net or www.ghostery.com) or by activating the “Do Not Track” setting of your browser. You can also prevent the collection of data generated by the Google cookie and relating to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=en). Google’s security and privacy policy can be found at https://policies.google.com/privacy.

Wiredminds

On our website we use a web tracking service of the company wiredminds GmbH, Lindenspürstrasse 32, D-70176 Stuttgart, Germany (hereinafter referred to as Wiredminds). Wiredminds uses cookies within the framework of web tracking, which are stored on your computer and which enable an analysis of the use of our website and your surfing behaviour (so-called tracking). We carry out this analysis on the basis of the tracking services of Wiredminds in order to constantly optimise our website offer and make it more available. When using our website, data such as your IP address and your user activities are transferred to servers of Wiredminds and processed and stored within the European Union. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR. The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of transferred data can be found in the Wiredminds data protection declaration: https://www.wiredminds.de/datenschutz/. You can prevent the collection and forwarding of personal data (in particular your IP address) as well as the processing of this data by deactivating the execution of script code in your browser, installing a script blocker in your browser (you can find this e.g. at www.noscript.net or www.ghostery.com) or activating the “Do Not Track” setting of your browser.

(7) Integration of external web services and processing of data outside the EU

On our website we use active Java Script content from external providers, so-called web services. By accessing our website, these external providers may receive personal information about your visit to our website. In this case, processing of data outside the EU may be possible. You can prevent this by installing a Java Script Blocker such as the browser plug-in ‘NoScript’ (www.noscript.net) or by deactivating Java Script in your browser. This may result in functional restrictions on websites that you visit.
We use the following external web services:

  • Doubleclick
    On our website, we use the services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as Doubleclick). We use this data to ensure the full functionality of our website. In this context your browser may transmit personal data to Doubleclick. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR. The justified interest consists in a faultless function of the Internet page. Doubleclick has certified itself within the framework of the EU-US-Privacy-Shield-Agreement (cf. https://www.privacyshield.gov/list). The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of transferred data can be found in the Doubleclick data protection declaration: https://policies.google.com/privacy. You can prevent the collection and processing of your data by Doubleclick by deactivating the execution of script code in your browser or by installing a script blocker in your browser (e.g. at www.noscript.net or www.ghostery.com).
  • Google-Apis
    On our website, we use the services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as Google-Apis). We use this data to ensure the full functionality of our website. In this context your browser may transmit personal data to Google-Apis. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR. The justified interest consists in a faultless function of the Internet page. Google-Apis has certified itself within the framework of the EU-US-Privacy-Shield-Agreement (cf. https://www.privacyshield.gov/list). The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of transferred data can be found in the Google-Apis data protection declaration: https://policies.google.com/privacy. You can prevent the collection and processing of your data by Google-Apis by deactivating the execution of script code in your browser or by installing a script blocker in your browser (e.g. at www.noscript.net or www.ghostery.com).
  • leadlab.click
    A web service of the company wiredminds GmbH, Lindenspürstrasse 32, D-70176 Stuttgart, Germany (hereinafter referred to as leadlab.click) is downloaded from our website. We use this data to ensure the full functionality of our website. In this context your browser may transmit personal data to leadlab.click. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR. The justified interest consists in a faultless function of the Internet page. The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of transferred data can be found in the leadlab.click data protection declaration: https://wiredminds.de/datenschutz-leadlab/. You can prevent the collection and processing of your data by leadlab.click by deactivating the execution of script code in your browser or by installing a script blocker in your browser (e.g. at www.noscript.net or www.ghostery.com).
  • GA Audience
    On our website, we use the services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as GA Audience). We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to GA Audience. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR. The justified interest consists in a faultless function of the Internet page. GA Audience has certified itself within the framework of the EU-US-Privacy-Shield-Agreement (cf. https://www.privacyshield.gov/list). The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of the transferred data can be found in the GA Audience data protection declaration: https://policies.google.com/privacy. You can prevent the collection and processing of your data by GA Audience by deactivating the execution of script code in your browser or by installing a script blocker in your browser (e.g. at www.noscript.net or www.ghostery.com).
  • MyFonts Counter
    A web service of the company Monotype Imaging Holdings Inc., 600 Unicorn Park Drive, 01801 Woburn, USA (hereinafter: MyFonts Counter) is downloaded from our website. If you have activated Java-Script in your browser and have not installed a Java-Script blocker, your browser may send personal data to MyFonts Counter. Further information on the handling of transferred data can be found in the MyFonts Counter data protection declaration: http://www.myfonts.com/info/legal/#Privacy. You can prevent the collection and processing of your data by MyFonts Counter by deactivating the execution of script code in your browser or by installing a script blocker in your browser (e.g. at www.noscript.net or www.ghostery.com).
  • YouTube
    On our website, we use the services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as YouTube). We use this data to ensure the full functionality of our website. In this context your browser may transmit personal data to YouTube. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR. The justified interest consists in a faultless function of the Internet page. YouTube has certified itself within the framework of the EU-US-Privacy-Shield-Agreement (cf. https://www.privacyshield.gov/list). The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of transferred data can be found in the YouTube data protection declaration: https://policies.google.com/privacy. You can prevent the collection and processing of your data by YouTube by deactivating the execution of script code in your browser or by installing a script blocker in your browser (e.g. at www.noscript.net or www.ghostery.com).
  • ytimg
    On our website, we use the services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as ytimg). We use this data to ensure the full functionality of our website. In this context your browser may transmit personal data to ytimg. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR. The justified interest consists in a faultless function of the Internet page. ytimg has certified itself within the framework of the EU-US-Privacy-Shield-Agreement (cf. https://www.privacyshield.gov/list). The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of transferred data can be found in the ytimg data protection declaration: https://policies.google.com/privacy. You can prevent the collection and processing of your data by ytimg by deactivating the execution of script code in your browser or by installing a script blocker in your browser (e.g. at www.noscript.net or www.ghostery.com).
  • website-check.de
    A seal of approval of the Website-Check GmbH company, Beethovenstrasse 24 in D-66111 Saarbrücken, Germany (hereinafter: website-check.de) is downloaded from our site. We include this seal of approval on our website to show that we take the subject of “data protection” seriously. Due to the integration of the Website-Check test seal, non-personal data is transferred to Website-Check GmbH as the publisher of the test seal. In this context, the latter only receives your IP address in order to be able to deliver the image file of the test seal. Your IP address has no personal reference for Website-Check GmbH. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR (justified interest). The legitimate interest is to enable the error-free display of the website check test seal on the website. Further information on the handling of transferred data can be found in the website-check.de data protection declaration: https://www.website-check.de/datenschutzerklaerung/. You can prevent the reloading of the website check seal and thus the transmission of your IP address (anonymous for Website-Check GmbH) to Website-Check GmbH by deactivating the execution of script code of Website-Check GmbH in your browser or by installing a script blocker in your browser (e.g. at www.noscript.net or www.ghostery.com).

(8) Information on the use of cookies

  • Scope of processing of personal data
    On various pages we use cookies to enable the use of certain functions of our website. The so-called ‘cookies’ are small text files that your browser can store on your computer. These text files contain a characteristic string of characters that uniquely identify the browser when you return to our site. The process of storing a cookie file is also called ‘setting a cookie’.
  • Legal basis for processing of personal data
    Art. 6 para. 1 lit. f GDPR (justified interest). Our legitimate interest lies in maintaining the full functionality of our website, increasing its usability and enabling a more individual approach to our customers. We can only identify individual website visitors with the help of cookie technology if the website visitor has previously provided us with corresponding personal data on the basis of a separate consent.
  • Purpose of data processing
    The cookies are set by our website in order to maintain the full functionality of our website and to improve usability. Cookie technology also enables us to recognise individual visitors by means of pseudonyms, e.g. an individual, arbitrary ID, so that we are able to offer more individual services.
  • Duration of storage
    Our cookies are stored in your browser until they are deleted or, if it is a session cookie, until the session has expired.
  • Possibility of appeal and removal
    You can adjust your browser according to your wishes so that the setting of cookies is generally prevented. You can then decide on the acceptance of cookies on a case-by-case basis or accept cookies in principle. Cookies can be used for various purposes, e.g. to recognise that your PC has already been connected to our website (permanent cookies) or to save recently viewed offers (session cookies). We use cookies to provide you with increased user comfort. In order to use our comfort functions, we recommend that you allow the acceptance of cookies for our website. The possibilities for appeal and removal are otherwise governed by the general regulations on the right of appeal under data protection law and the claim for deletion described below in this data protection declaration.

(9) Social media and YouTube buttons

The links/buttons to social networks and platforms (hereinafter referred to as “social media”) used within our online offer do not establish any direct contact between social networks and the users. Their function corresponds to that of a regular online link. Please refer to the respective data protection regulations of the providers for information on the handling of your personal data when using these websites.

YouTube: https://policies.google.com/privacy?hl=de&gl=de Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Facebook: https://www.facebook.com/about/privacy Provider: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
XING: https://www.xing.com/privacy Provider: XING AG, Dammtorstrasse 29-32, D-20354 Hamburg, Germany
LinkedIn: https://www.linkedin.com/legal/privacy-policy Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

(10) TLS encryption

We protect the transmission of your data with a secure (AES 128 bit) TLS connection. TLS (Transport Layer Security) is a security technology that ensures that your personal data is transferred securely over the Internet and cannot be viewed by third parties. The following data is encrypted: all connection data.

(11) Data security and data protection, communication by e-mail

Your personal data are protected by technical and organisational measures during collection, storage and processing in such a way that they are not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so that we recommend encrypted communication or the post for information with a high need for confidentiality.

(12) Revocation of Consents – Data Information and Change Requests – Deletion & Blocking of Data

At appropriate intervals you have the right to free information about your stored data as well as the right to correction, blocking or deletion of your data at any time. Your data will be deleted by us on first request, if this is not contrary to legal regulations. You can revoke any permission you have granted us to use your personal data at any time. You can send requests for information, deletion and correction of your data and suggestions at any time to the following address:

PIKON Benelux NV
Onderwijslaan 93
B-3600 Genk

Email: info@pikon.LÖSCHEN.com
Telephone: +32 (0)89 72 29 10

(13) Right to data transferability

You have the right for us to make available to you the personal data that you have transmitted to us in a structured, common and machine-readable format. You may also request that we transfer this data to a third party immediately on your first instruction, provided that the processing is based on a consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and the processing is carried out by us within the framework of automated data processing.

In exercising this right of data transferability, you also have the right to have your personal data transferred directly to another responsible party, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.
The right to data transfer does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(14) Right of appeal to the supervisory authority pursuant to Art. 77 para. 1 GDPR

If you suspect that your data is being illegally processed on our site, you can of course at any time bring about a judicial clarification of the problem. Irrespective of this, you have the option of contacting a supervisory authority. You have the right to appeal in the EU Member State of your place of residence, workplace and/or place of alleged infringement, i.e. you can choose the supervisory authority to which you apply in the above places. The supervisory authority to which the complaint was submitted will then inform you of the status and results of your complaint, including the possibility of a judicial remedy under Art. 78 GDPR.

(15) Newsletter 

We use the information below to inform you about the contents of our newsletter and the subscription, delivery and statistical analyses procedures and your right to unsubscribe. By subscribing to our newsletter, you agree to receive our newsletter and the procedures described.

Contents of the newsletter: we only send out newsletters, emails and other electronic notifications containing promotional information (referred to below as “Newsletter”) with the consent of the recipient or with legal permission. Insofar as the contents of a newsletter are specifically described when a user subscribes to it, they are binding with regard to the consent granted by the user. In all other cases, our newsletter contains information about our services and our company.

Double opt-in and logging: subscribing to our newsletter takes place using what is referred to as the double opt-in procedure. This means that you receive an email after subscribing asking you to confirm your subscription. Confirmation is mandatory to ensure that nobody subscribes to the newsletter in your name with an email address that is not yours. Subscription to the newsletter is logged to prove that the subscription process has taken place in line with the legal requirements. This includes storing the time at which subscription and confirmation took place, along with the IP address. Likewise, changes to data stored on your person with the mailing service provider are logged.

Subscription data: to subscribe to the newsletter, you just need to provide your email address.

Germany: the dispatch of the newsletter and its related performance measurement is based on the consent granted by the recipient in accordance with Art. 6 (1) (a) and Art. 7 GDPR in conjunction with Sec. 7 (2) (3) Unfair Competition Act (UWG) based on statutory permission pursuant to Sec. 7 (3) UWG.

The logging of the subscription process is based on our legitimate interests in accordance with Art. 6 (1) (f) GDPR. Our interest lies in operating a user-friendly and secure newsletter system which serves both our business interests and the expectations of our users and also allows us to prove that consent has been granted.

Online access and data management: cases exist where we direct newsletter recipients to the MailChimp website. For example, our newsletters contain a link which recipients can click on to access the newsletters online (for example, if they encounter problems viewing the newsletters in their email programme). Newsletter recipients can also subsequently correct their data, such as their email address. Likewise, the MailChimp privacy policy is only available on their website.
In this context, we would like to point out that cookies are used on the MailChimp website and as a result personal data is processed by MailChimp, its partners and service providers (e.g. Google Analytics). We have no influence over the collection of this data. Further information can be found in the
privacy policy of MailChimp.

Cancellation/Revocation – you can cancel your subscription to our newsletter at any time, i.e. revoke your consent. A link for unsubscribing from our newsletter can be found at the end of each newsletter. An individual request for deletion can be submitted at any time, provided that existence of previous consent is confirmed at the same time.

We use this data exclusively for dispatching the requested information and offers within the context of our newsletter marketing.

(15.1) Newsletter – Mailing Service 

The newsletter is mailed by the mailing service “MailChimp“, a newsletter mailing platform from the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

You can view the privacy policy from the mailing service provider here: https://mailchimp.com/legal/privacy/. The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield Agreement and therefore provides a guarantee of compliance with the European level of data protection (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active). We use the mailing service provider based on our legitimate interests according to Art. 6 (1) (f) GDPR and a contract processing agreement according to Art. 28 (3) (1) GDPR.

The mailing service provider is allowed to use the recipient’s data in a pseudonymous form, i.e. without assignment to a user, to optimise or improve their own services, e.g. for technical optimisation of the mailing service, to display the newsletter or for statistical purposes. However, the mailing service provider neither uses the data from our newsletter recipients for their own mailing activities, nor do they pass the data on to third parties.

(15.2) Newsletter – Success Measurement 

Our newsletter contains what is referred to as a ‘web beacon’, i.e. a pixel-sized file, that is retrieved from our server when the newsletter is opened, or insofar as we use a mailing service provider, from their server. Technical information, such as information about your browser and system and your IP address and the time of retrieval is collected in the first instance when the newsletter is opened.

This information is used to improve the technical performance of our services based on the technical data or the target groups and their reading habits, based on their retrieval locations (which can be determined using the IP address) or access times. The statistical surveys performed also include determining if the newsletters are opened, when they are opened and which links are clicked on. Although this information can be assigned to individual newsletter recipients for technical reasons, it is neither our aim nor that of the mailing service provider, insofar as one is used, to surveil individual users. These evaluations serve us much more to determine the reading habits of our users and to adapt our content to them or to send different content according to their interests.

Prepared in co-operation with
© IT-Recht-Kanzlei DURY – www.dury.de
© Website-Check GmbH – www.website-check.de

Status: January 2020